Terms and Conditions

Terms and Conditions of Services and Purchases

Effective Date: 3/5/2026
Last Updated: 3/5/2026
These Terms and Conditions govern the purchase of services, treatments, packages, and products at Aromas Med Spa, as well as the use of our website and communications with our clinic. By purchasing services or receiving treatment at Aromas Med Spa, the client agrees to the policies outlined below.

1. General Policy

Aromas Med Spa is committed to providing high-quality aesthetic and wellness services. All services are provided by trained professionals under applicable regulatory and professional standards. By receiving services at Aromas Med Spa, clients acknowledge and accept these Terms and Conditions.
2. Medical Disclaimer

All treatments provided by Aromas Med Spa are cosmetic or wellness procedures and may require medical consultation prior to treatment.
The information provided on our website, marketing materials, or consultations is for informational purposes only and does not constitute medical advice.
Individual results may vary and no specific outcome is guaranteed.
Clients may be required to complete medical history forms and informed consent documentation before receiving any treatment.

3. Eligibility for Treatments
Aromas Med Spa reserves the right to determine whether a client is an appropriate candidate for any treatment. If a client is determined not to be a suitable candidate during consultation or medical evaluation:
  • The treatment may be modified
  • The appointment may be rescheduled
  • A clinic credit may be issued at the discretion of management
Client safety is our priority.
4. Refund and Return Policy
All sales are final unless otherwise required by law. No refunds will be issued for:
  • Services already performed
  • Packages or treatment plans
  • Promotional purchases
  • Gift cards
  • Special offers or discounted services
Once payment is processed, the purchase is considered final.
5. Package Validity

Service packages must be used within the following validity periods:

  • Standard treatment packages: valid for 1 year from the purchase date
  • Laser Hair Removal packages: valid for 2 years from the purchase date

After the expiration date, any unused sessions will be forfeited and cannot be refunded, extended, or redeemed.

6. Package Transfers and Conversions

Packages and promotional services are non-transferable and may not be assigned to another individual.
If a client wishes to apply the remaining balance of a package toward a different treatment:

  • The unused value will be converted to regular service pricing, not promotional pricing
  • The value may be applied as internal credit toward another service

Example:
If a package included 4 sessions of a treatment at a promotional rate, the remaining balance will be recalculated based on the standard session price.

7. Promotions and Special Offers

Promotions, discounts, and special offers:

  • Are non-refundable
  • Cannot be combined with other promotions unless explicitly stated
  • Must be used according to the specific promotional conditions


Promotions are subject to availability and may be modified or discontinued at any time.

8. Payment Terms

Payment policies are as follows:

  • Clients may pay 50% of the total package price at the first session
  • The remaining balance must be paid by the second session, regardless of the number of sessions in the package

All services must be paid in full prior to treatment unless otherwise stated.
Accepted payment methods include credit cards, debit cards, approved financing options, and other payment methods accepted by Aromas Med Spa.

9. Appointment and Cancellation Policy

To respect the time of our clients and providers, Aromas Med Spa maintains the following scheduling policy:

  • Appointments must be cancelled or rescheduled at least 24 hours in advance
  • Late cancellations or missed appointments may result in the loss of the session or a cancellation fee
  • Clients arriving more than 15 minutes late may be required to reschedule their appointment


Repeated no-shows may result in restrictions on future bookings.

10. Chargeback and Payment Disputes
By purchasing services at Aromas Med Spa, clients agree not to initiate chargebacks for services rendered or products delivered. If a dispute arises, the client agrees to contact Aromas Med Spa directly to resolve the matter before initiating any financial dispute with their payment provider. Unauthorized chargebacks may result in the suspension of services.
11. Treatment Results and Expectations

Aesthetic and medical treatments may produce different results depending on individual health conditions, lifestyle, and biological response.
Aromas Med Spa does not guarantee specific outcomes.
Clients acknowledge that multiple sessions may be required to achieve desired results.

12. Client Responsibility

Clients are responsible for:

  • Providing accurate medical history
  • Informing providers of medications, allergies, or conditions
  • Following all pre- and post-treatment instructions


Aromas Med Spa is not responsible for complications resulting from undisclosed medical conditions or failure to follow treatment instructions.

13. Photography and Documentation

For medical documentation and treatment tracking, Aromas Med Spa may take photographs before and after treatments.
With the client’s consent, photographs may also be used for educational or marketing purposes.
Clients may decline marketing use of their images.

14. Website Use and Intellectual Property
All content on the Aromas Med Spa website, including logos, images, text, and materials, is the intellectual property of Aromas Med Spa. No content may be reproduced, distributed, or used without written authorization.
15. SMS and Electronic Communication

By providing a phone number or opting in to communications, clients consent to receive messages from Aromas Med Spa including:

  • Appointment reminders
  • Service updates
  • Clinic communications
  • Promotional offers (if marketing consent is provided)

Message frequency may vary and message/data rates may apply.
Clients may opt out at any time by replying STOP to SMS messages.
SMS consent is not required to purchase services.

16. Limitation of Liability
To the maximum extent permitted by law, Aromas Med Spa shall not be liable for indirect, incidental, or consequential damages related to treatments or services. Our maximum liability shall not exceed the amount paid by the client for the service in question.
17. Changes to Policies
Aromas Med Spa reserves the right to modify these Terms and Conditions at any time. Updates will be posted on our website and will take effect immediately upon publication.
18. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of the State of Florida.
Any disputes shall be resolved in the courts of Miami-Dade County, Florida.

19. Acceptance of Terms
By purchasing services, scheduling appointments, or receiving treatments at Aromas Med Spa, the client acknowledges that they have read, understood, and agreed to these Terms and Conditions.

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